Return and Exchange Policy

If you are not satisfied with a product that you have purchased on the Mai Soli website, we are here to help!

The product bought will only be accepted for refund or exchange if they are intimated within 72 hours after the delivery and if they meet the following return criteria :-

• Items are in their original state along with bills, tags, and original packaging.
• Items must have no visible signs of tear and use.

If your purchase meets our return criteria stated above, you can return your product for a different product or a refund equivalent to the original payment done for the product being returned.

Please email our care team at info@maisoli.in within 72 hours of delivery with the following information:-

• Order number
• Delivery address
• Specify the reason for return and in case of a defective or incorrect product, please send us an image of the item.